Care & Maintenance

Once the best hearing aid for your unique situation and needs is selected, it’s important to be aware of how to care for your new device. We will go over all the details with you in your hearing aid fitting, but here are the basic guidelines should you need a quick reminder:

Keep them clean

Wipe your hearing aids down with a dry and soft cloth every morning before putting them in. It’s important to keep debris, especially ear wax, from building up in the various vents and openings on the hearing aid.

Keep them safe

When not in use, be sure to store your hearing aids in their presentation kit you purchased them in, or a drying kit. Be sure to place them away from the reach of children or pets.

Keep them dry

While hearing aids can withstand a certain amount of sweat and humidity from being within the ear canal, they have their limits. It helps to open the battery doors at night to allow any sweat residue to evaporate (and it saves the batteries from being used up while you’re not wearing the hearing aids). Leaving your hearing aids in your dry kit overnight is also a good practice, especially in humid weather.

Keep them chemical-free

Beware of hairspray, cosmetics, sunscreen lotion, perfume and any other chemicals that can unintentionally end up on your hearing aids. Be sure to remove them from your ears when applying such products, and never try to clean your hearing aids with any type of solvent or other liquid. When putting your hearing aids back in your ears, make sure your hands are clean and dry.

Keep them working

When repairs are eventually needed, avoid making any expensive mistakes by trying to fix the problem on your own. Other than replacing the batteries, it’s best to let any necessary repairs be completed by trained technicians. Learn more on our repair page.